Koll Acceptable Use Policy (AUP)

Koll builds a reliable communication environment where every interaction is transparent and well-founded.

Koll is designed to ensure that every call is:

• identifiable

• understandable

• relevant to the recipient

What is Koll allowed to do?

Use Koll when:

• clearly state who you are

• Tell me honestly why you're calling

• you contact us for a valid business reason

Typical use cases:

• sales

• customer service

• Appointments and reminders

• recruitment

• a scheduled or expected contact

What Koll is not allowed to do

Koll is not a marketing or mass media channel.

Do not use Koll:

• for sending promotional messages

• for mass outreach or campaigns

• misleading communication

• contacts without a clear reason

Reason for the call – keep it relevant

The reason for the call is:

• to serve its true purpose

• be clear and concise

• help the recipient decide whether to reply

Responsibility

Always make sure that:

• The contact is in accordance with the law

• You have the right to contact the recipient

• Your message is accurate

Trust above all else

Every contact made through Kollin is part of a shared trust.

👉 If a post isn't relevant, it shouldn't be posted on Koll.