How Koll works
An identified contact from start to finish
Koll doesn't add more calls. It tells the recipient who is calling and why – seconds before the phone rings – and lets them simply reply if they'd rather not talk right now.
How Koll works
The new standard for calls, in three steps.
- 1
The company is verified
Koll confirms the company's identity and who is authorised to call on its behalf.
- 2
A reason for the call is chosen
The caller selects a company-managed message template that fits the situation.
- 3
The customer recognises the call
The company, the caller and the reason for the call are shown to the recipient before they answer.
Koll SmartCard
The SmartCard shows who is calling and why while the phone rings
The SmartCard is a verified business card delivered over WhatsApp, RCS or SMS alongside the call. The recipient sees the company, the caller and the reason for the call – and can save the contact with one tap.
SmartCard deliveries are included in your calling team's fixed-price package – no credits, no usage counting.
Verified sender
The company is verified and the brand profile approved, so the card is a confirmed contact, not a scam.
Reason for the call
The caller writes the reason or picks a company-approved template – the recipient knows instantly what it is about.
A face behind the name
Photo, name and role turn an unknown number into a personal contact.
No app for the recipient
The card arrives in a channel they already use. Coverage: 100 % of mobile numbers.
Today vs. Koll
The visible difference from today's contact.
An unknown number and a personal WhatsApp message tell the customer nothing. Koll turns both into a recognisable, branded conversation.
Unknown number or a personal WhatsApp
+44 20 •• •• ••
Not in contacts
- The customer has no idea who is calling or why
- 79% ignore calls from unknown numbers
Verified company, named rep and a clear reason
Nova Motors
Business account
Incoming call
+44 20 7213 912
Emma Clarke
Car sales
Nova Motors
Verified caller
Incoming call: Emma Clarke
Call regarding your inquiry about the BMW 520
Phone number:+44 20 7213 912
9:41
- Company name, logo and verification visible instantly
- The reason for contact is shown before answering
Hear the difference on your own phone
One demo call tells you more than ten slides.
Choose your industry. We'll show you what Koll looks and feels like to the recipient — and where in your current process it delivers the most value.
Ask by email: email@koll.to
- Service delivered in the EU
- Users managed by the company
- Call content is never recorded