Pricing
One fixed price for the whole calling team.
No user licences, no credits and no ongoing usage tracking. You buy one package for the entire active calling team — the price depends on team size and the level you choose.
- No per-user licences
- No credits, no usage counting
- Two months free on an annual agreement
Two levels
Choose the experience that fits your brand. Both levels share the same foundation of recognisable, ethical calling.
KOLL Callerinfo
A recognisable call with a clear reason
The call is presented with a trusted Callerinfo identity. Built for companies whose priority is recognisability and context rather than a branded environment.
- Verified caller identity and reason for the call
- SmartCard delivered on the recipient's channel
- Recipient choice and transparency
- Reporting on answer rates
KOLL Branded
The call experience in your own brand
The call experience is presented in your company's own brand. The premium level strengthens recognition and a consistent customer experience in every contact.
- Everything in Callerinfo
- Your logo, colours and identity on the SmartCard
- Branded messaging channel alongside the call
- Onboarding support for brand assets
Package size
Package size is based on the number of people whose customer calls Koll supports. It is not a user-licence count — it is the size class of your active calling team.
Your selectionKOLL Callerinfo · 4–10
Request a quoteTeams above 50 people: enterprise pricing by agreement.
Prices are set in the quote. Everyone in the same calling team is included in the same package, and the package moves up a level when the team permanently exceeds the threshold.
Monthly or annual
Annual agreement
- The annual price equals 10 monthly payments — two months free.
- Invoiced up front for the full contract period.
- One invoice a year instead of monthly processing.
Monthly agreement
- Invoiced monthly, with no long commitment.
- The package level is updated when team size changes permanently.
- Same scope as the annual agreement, without the annual benefit.
Exceptionally large volume or volume that deviates from normal business practice is billed separately. Koll is not intended for mass messaging, and you commit to fair-use rules. If call volumes are exceptionally high or SmartCards are delivered to exceptionally expensive countries, moderate additional charges may apply.
FAQ
- How is package size determined?
- We count the people whose customer calls Koll supports. Everyone in the same calling team belongs to the same package — user accounts are not counted separately.
- What happens when the team grows?
- When the team permanently exceeds the package threshold, the package moves to the next suitable level. Short-term fluctuation does not affect billing.
- Why aren't prices shown on the page?
- Price depends on team size, the level you choose and the contract term. You get a fixed price in the quote right after the first conversation — nothing needs to be estimated in advance.
- What does the annual agreement include?
- The same package as monthly, but the price equals ten monthly payments and the invoice comes up front for the whole period.
- How do Callerinfo and own brand differ?
- Callerinfo shows a trusted, generic identity and the reason for the call. Own brand presents the same experience with your logo and identity, making recognition stronger in every contact.
- Are messages or calls charged separately?
- No. The package covers normal business use for the whole calling team. Only exceptionally high volume or volume that deviates from normal business practice is billed separately. Koll is not intended for mass messaging.
Let's size the right package together
Tell us your calling team size and preferred level, and you'll get a fixed monthly and annual price plus a demo call to your own phone.