Quote requests stall
A customer requests a quote but won't answer an unknown number, so the valuation visit never gets scheduled.
All industries
Koll for renovation and construction companies
Turn quote requests into real conversations.
A valuation visit, quote, schedule change, or site matter shouldn't get lost behind an unfamiliar number. Koll tells the customer exactly what the call is about. Every contact is based on the customer's own request or consent — and the reason is visible before they answer.
- coverage on mobile numbers – via message
- 100%
coverage on mobile numbers – via message
- apps required for recipients
- 0
apps required for recipients
- verification for the whole team
- 1
verification for the whole team
What it costs you right now
Site communication breaks down
Schedule, delivery, and extra-work matters need a fast connection. A missed call costs work hours.
The industry suffers from scam calls
The reputation of cold calls makes even an honest company's call look suspicious.
Here's how Koll solves it on-site and in sales
The business is verified, and every call states the company name and the reason for the contact.
- A verified company identity sets honest businesses apart
- Reason for the call: valuation visit, quote, delivery, or site matter
- Works from the mobile phones of installers and site managers
- The company controls who can call under its name
Examples of call reasons
Quote request
Reno Co – calling about your quote request
Valuation visit
Reno Co – scheduling a valuation visit
Delivery
Reno Co – your delivery arrives tomorrow
Site matter
Reno Co – a matter concerning the site
What changes
More quote conversations completed
Fewer wasted visits and call attempts
Clearer communication during the project
A more credible company image
Before and after
Here's how a typical day goes today
- A quote request comes in online or through word of mouth.
- The site manager calls from the job site – an unknown number.
- The customer doesn't answer, fearing a sales call.
- The valuation visit never gets scheduled, and the quote stalls.
- During the project, delivery and schedule calls go unanswered.
Here's how it goes with Koll
- The company name appears on every call.
- The reason for the call distinguishes the topic: quote, valuation visit, or site matter.
- The customer recognizes an honest business among the scammers.
- The valuation visit is scheduled on the first call.
- Site communication flows without wasted call attempts.
Where Koll helps in practice
Responding to quote requests
A fast, recognizable callback sets you apart from slower competitors.
Scheduling a valuation visit
Scheduling succeeds because the customer knows what it's about.
Approving extra work
Extra work needs an immediate customer decision – a missed call stalls the site.
Deliveries and logistics
Material delivery times are confirmed with a single call.
Schedule changes
When weather or deliveries shift, the customer stays reliably reachable.
Warranty and follow-up work
Follow-up and warranty visits run smoothly without endless message threads.
ROI calculator
Koll is not a cost line – see what it returns
Leads, advertising and sales time are already paid for. Koll improves the one moment that decides whether they pay off – and it pays for itself with just a few extra deals. Adjust the numbers to match your own operation; everything is calculated in your browser and nothing is stored.
Your numbers
350
40%
14 percentage points
€6,000
5%
Koll cost / contact (fixed estimate €0.25)€0.25
Messages included: we assume the messaging channel produces as many won deals as the increase in call answer rate — so the Koll effect doubles.
Total / month
€29,706
Per year: €356,475
Investment vs. return
- Estimated Koll spend / month
- €88
- Net gain / month
- €29,619
- Return vs. investment
- 339.5x
Koll pays for itself with just a few extra deals a month.
- Additional answered calls / month
- 49
- Additional projects / month
- 4.9
- Additional revenue / month
- €29,400
- Answer rate with Koll
- 54 %
And what euros don't show
- The customer knows instantly who is calling and why
- The conversation continues on the customer's terms
- The relationship and its data stay with the company
The calculation is based on your assumptions and is an estimate, not a promise of results.
Book a 30-min demoRollout in four steps
- 01
Verification and WhatsApp number
The company brings its own Meta business account and a Meta-verified WhatsApp number, and authorises Koll via Embedded Signup.
One-time
- 02
Team phones
Site managers, sales, and installers are linked to the same company identity.
Fast
- 03
Site message templates
Quote, valuation visit, delivery and site matter templates are created inside the company's own WhatsApp Business Account for Meta's approval.
Same day
- 04
Expanding usage
Start with sales and expand into site communication.
Phased
How Koll fits your current workflow
No new system
Calls go out from the same phones – no one has to learn new software.
Subcontractors
The company decides who can call under its name.
Seasonal variation
User count can flex with the season.
Privacy and control
Koll is built for the European regulatory environment. Your company decides who may call in its name and what the recipient sees.
- Service delivered within the EU
- No call recordings
- Only verified users call under the company's name
- Message templates managed by the company
Principles of ethical calling
Wanted contact isn't a marketing promise. It's the rule Koll is built on.
Cold calling breaks trust in both directions. Koll is built so the recipient always knows who is calling and why — and decides for themselves how to respond.
We don't call anonymously
The company and the caller are verified. Recipients see a real company and a real person, not a random number.
We don't call without a reason
Every contact carries a reason that is visible before the call is answered. No reason, no call.
The recipient decides
Customers can answer, move the contact to a better moment or decline — without having to pick up the phone.
We don't listen or record
Call content is never recorded or analysed. The service is delivered in the EU and each company manages its own users and data.
Frequently asked questions
- Does this work from installers' own phones?
- Yes. Users are linked to the company's verified identity, so the call appears under the company's name.
- Can the reason for the call be customized?
- Yes. The company manages its own templates, users can also write the reason themselves, and continuous reporting shows which reasons work best.
- Does the customer need an app?
- No.
- What do we need to provide for WhatsApp messaging?
- Your own Meta Business Portfolio and WhatsApp Business Account, a Meta-verified number (existing or separate), an approved brand profile with company name, logo and website, and authorisation for Koll via Meta's Embedded Signup. Messages are delivered as Koll SmartCards and are included in your calling team's fixed-price package. Recipients need a valid opt-in. Your current WhatsApp Business app on the phone can keep running (Coexistence).
- Can an installer use their own phone?
- Yes. The number is linked to the company identity and can be unlinked anytime.
- Does this help with the industry's scam-call reputation?
- A verified company identity sets you apart from anonymous cold calls.
- Does this work with property management customers too?
- Yes – property managers and board members are reached the same way.
Other industries
See what your quote call looks like to a customer.
In a demo call, we'll walk through your process and the right message templates for it.