The offer is out and the candidate is thinking it over. That is exactly when communication tends to move into the recruiter's personal WhatsApp, because it is the fastest channel. Speed is the right goal — but the conversation disappears beyond the company's reach at the same time.
Two problems in the final stretch
- The candidate doesn't recognise the number the offer call comes from.
- Conversation history stays on one employee's phone, not in the company's system.
- If the recruiter is on holiday, nobody else can see what was agreed.
Identified and owned by the company
Nordia Recruiting
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When offer-stage contacts run through the company's identified profile, the candidate knows who is writing and the company keeps the conversation. Both sides gain: clarity for the candidate, continuity for the company.
People remember the brand, not the number — and the conversation history belongs to the company.